Frequently Asked Questions
Everything you need to know about Pushy
The basics
What does Pushy do?
Pushy automatically pushes out-of-stock products to the bottom of your Shopify collection pages, so customers see what they can actually buy first. When a product is restocked, it goes back to where it was.
How does it work?
Pushy monitors your inventory in real time. When a product goes out of stock, Pushy moves it to the bottom of every collection it belongs to. When the product is restocked, Pushy puts it back in its original position, or moves it to the top if you'd rather lead with freshly restocked items.
Does Pushy hide, unpublish, or delete out-of-stock products?
No, and that's the main reason merchants pick it. Pushy only changes the order. Products stay published, stay on the collection page, and keep their URLs. If you do want sold-out products hidden completely, Pushy isn't the right tool; apps like Push Down Hide Out of Stock MB do that instead.
How long does setup take?
About two minutes. Install from the Shopify App Store, pick which collections to manage, and switch auto-push on. Pushy re-sorts straight away and keeps the order from then on. You won't need to touch theme code or call a developer.
Sorting behavior
How quickly does Pushy re-sort my collections?
In real time. Pushy reacts to Shopify inventory changes as they happen, not on a nightly or hourly schedule, and runs an hourly safety sync as a backstop so the order stays right even if an inventory event goes missing. Real-time is included on every plan, including the free one. Some apps charge extra for it; we don't.
Does the sorting hold across pagination and other sales channels?
Yes. Pushy sorts at the Shopify API level, so it changes the real collection order instead of reshuffling items in the theme. That holds across pagination, in the Shopify admin, and for any app or sales channel that reads collection data. Theme-level sorting apps can only reorder what's already on the page a shopper is looking at.
What happens when products are restocked?
Pushy puts the product back in the position it held before it sold out, so the order you arranged survives the stockout. If you'd sooner surface restocked items, you can send them to the top instead. Either way you don't have to do anything by hand.
Can I keep certain products pinned regardless of stock?
Yes. Exclude products by tag and they stay where they are whatever their inventory says. Handy for hero products, pre-orders, made-to-order items, and anything you deliberately keep at the top of a collection.
Can I choose which collections Pushy manages?
Yes. Enable Pushy across your whole catalog or pick specific collections, and change that selection whenever you like. Useful when some collections are curated by hand and others should sort themselves.
Do I need to modify my theme?
No. Pushy works through Shopify's API and never touches your theme code, so it runs on any Shopify theme out of the box, free, paid, or custom, and survives theme updates.
SEO
Does it affect my SEO?
No. Pushy never removes a product, unpublishes it, or changes a URL. Sold-out items stay on the page, just lower down, so their links, indexing, and whatever ranking they've built up are left alone. You avoid the 404s and broken internal links that come from hiding or deleting out-of-stock products, and it's what Google recommends for temporarily unavailable products. See how out-of-stock products affect Shopify SEO.
Is it better to hide sold-out products or push them down?
For temporarily unavailable products, pushing them down is almost always better. Hiding throws away URLs and ranking the product already earned, and shoppers who arrive from search hit a dead end. Pushing down keeps the page intact while making sure buyable products come first. Hiding really only makes sense for products that are permanently discontinued. Full comparison here.
Pricing and plans
How much does it cost?
The Starter plan is free forever for up to 5 collections. Paid plans are $3.99/month for Essential (25 collections), $7.99/month for Premium (100 collections), and $14.99/month for Ultimate (5,000 collections). Annual billing saves roughly 17–19%, and every paid plan includes a 7-day free trial. See full pricing.
Why is Pushy priced by collections instead of products?
Because collections are what Pushy actually works on. The effort of keeping a collection sorted is the same whether it holds 20 products or 20,000, so charging by product count would penalize you for having a big catalog without giving you anything extra. A store with 50,000 products across 12 collections pays for 12 collections.
Is the free plan time-limited?
No. Starter is free permanently, with no trial clock. It runs the same real-time sorting engine the paid plans use, just capped at 5 collections.
What if I go over my plan limit or want to cancel?
You can move between plans at any time, up when you add collections and back down when you don't need them. Billing runs through Shopify and lands on your regular Shopify invoice, so uninstalling the app cancels the subscription. There's no separate account to close and no cancellation fee.
Still have questions?